FAQ's
Frequently Asked Questions
Below are answers to some of our most common questions. If you need anything else, we're always happy to help!
Can I change or cancel my order?
Because we pack orders quickly, changes or cancellations must be requested as soon as possible.
Please email us right away at info@erinroseboutique.com and we’ll do our best to help before your order ships.
How do I know if my order is confirmed?
Once your order is placed, you’ll receive a confirmation email from Erin Rose Boutique with your order number and details.
If you don’t see it within a few minutes, please check your spam or promotions folder.
Still can’t find it? Just email us at info@erinroseboutique.com and we’ll happily confirm your order for you.
Do you offer free shipping?
Yes! We offer free standard shipping within the United States.
Shipping options and any upgraded shipping rates will appear at checkout.
When will my order ship?
We work hard to get your order out quickly! Most orders ship within 1–2 business days.
Once your order ships, you’ll receive an email with tracking information so you can follow it right to your door.
How long does shipping take?
Orders ship from our boutique in Kansas City, Missouri.
Most packages arrive within 2–5 business days after shipping, depending on your location and the carrier.
If you experience any shipping delays or issues, please email us at info@erinroseboutique.com and we’ll be happy to help.
How does sizing run?
Sizing can vary slightly by brand, but we include fit notes in each product description to help guide you.
If you’re between sizes or need help choosing, feel free to reach out — we’re always happy to help you find your perfect fit.
Do you restock sold-out items?
Sometimes! Our most popular pieces may restock, but many styles are limited quantities.
If you see something you love, we always recommend grabbing it before it’s gone.
What if something doesn’t fit?
No worries! If something doesn’t fit quite right, you can return eligible items within 30 days of delivery as long as they are unworn with tags attached.
For full details, please see our Return & Refund Policy.
Still have questions?
We’re here to help!
📧 Email us: info@erinroseboutique.com
📦 Shipping from: Kansas City, Missouri